Services

Services

Every IT department is unique.  TouchStone adapts to your network situation, listening to you to determine the best solution for your budget.  Some of the services TouchStone offers include:

• Software auditing, licensing, and hardware procurement
• Installation, upgrades, and transitions
• Maintenance, tech support, and disaster control
• Training for administrators and users
• Custom software and network design
• Virus and Malware removal, firewall and anti-virus installation

No matter your location, our engineers are available for you.  On any given day, a TouchStone engineer spends the morning working remotely with a client in New Hampshire, then heading to downtown Portland in the afternoon to wrap up a project at the client’s site.  Similarly, another TouchStone engineer could be flying to a customer in Canada while planning a project in Texas in the evening.

TouchStone engineers are some of the most flexible in the business.  We come without ego, on-time, and ready to help you and your department.  Call us now to schedule a free, no-pressure consultation at +1-503-644-3434.

6th Man Service

With IT budgets shrinking on a yearly basis, sometimes you find yourself without the depth a successful team needs.  TouchStone’s flagship 6th Man Service brings our engineers off the bench to help you win the game.  Whether you need disaster recovery, a transition from one operating system to another, or a routine upgrade, TouchStone is there for you.

Choose a membership level based on your needs and budget, or give us a call and we can help you decide.

Membership Options

Standard

• Purchase hours in advance or at time of work performed
• Prepaid blocks of 10 hours earn you a discount of over 20% off standard hourly rate
• Schedule work ahead of time; emergency rates available as well

Premium

• Includes monitoring of servers, desktops, and networks per mutual agreement
• Minimalize potential problems before they happen
• Includes repairs and troubleshooting as needed