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Services

Consulting, Installation, Preventive and Remedial Maintenance, Servers, Networks, Training


Standard Time and Materials: $175 / Hour + Materials + Expenses

Priority Time & Materials: $250 / Hour + Materials + Expenses
(subject to engineer availability)

Prepaid Block Hours: $135 / Hour Paid in Advance
Customers purchasing block hours have priority over clients at our standard rate.

NEW! TouchStone Technology is introducing services tailored for Small Office / Home Office! Our SOHO technicians will help you get your small Linux- and Windows-based desktops and small networks under control at rates that the small business can afford. Details will be published later. If you need service today, give Terri a call at (503) 644-3434!

Products, Services AND Training

In addition to technical service and product sales, TouchStone Technology is a technical training center for information technology professionals. TouchStone Technology is consistently rated in the top 5% worldwide for customer satisfaction.

What does this mean for you? It means that when you come to TouchStone Technology for IT training you will get the best training available because TouchStone Technology has an approach and a philosophy that benefits the professional systems engineer.

Some training centers exist primarily to provide preparation for certification tests. There's nothing wrong with that approach, but there is a tendency for such training to be too narrow in its scope. The purpose of a certification exam is to *sample* the candidates knowledge as an indicator of their greater proficiency.

However, when the course materials are crafted around the test objectives, the "sample" becomes very nearly the sum total of the candidate's knowledge!

TouchStone Technology entered the training business after the founder, Randy Voshell, had completed a five year stint in information technology management. Randy discovered that job applicants holding expensive certifications weren't necessarily able to apply their knowledge in any practical sense.

TouchStone Technology uses the same course materials that other training companies use. The difference in TouchStone Technology's classes is that the material is used merely as a starting point for more broad discussion, lab experience and discovery, and examination of case studies from students' own experiences.

The courseware is employed by instructors who have current field experience working with the technologies and products that are presented. TouchStone Technology's instructors don't "read from the book"... they don't have to. They speak from experience in the field and enhance the course material with stories of their own.

Many training centers employ instructors who are young and bright, fresh from school and smart in all of the newest theories. One can learn a great deal from them, and TouchStone Technology does employ the best of them when it's appropriate to do so.

However, most TouchStone Technology instructors are special because they are also working systems engineers, mature in the pursuit of their careers. They are up to date on the newest technologies because professionalism requires it, and they may be called on to apply their knowledge to resolve an issue for a client or provide the best answers in a consulting engagement.

This is what you want. Answers and skills and solutions to the real problems that you face. And you need it now.

Experience... it cannot be imitated, and there simply is no substitute.

For information about current course offerings and specials, call (503)644-3434 (Portland, Oregon area) or (800) 589-3174. Of course we accept VISA and MasterCard.